Folded Square

How often are you pleasantly surprise by something that comes through the post anymore? Online shopping is convenient and quick but companies rarely take the time to consider their packaging and presentation. So yesterday, when we received an order from Folded Square we couldn't help but smile and take the time out to say thank you.

 

We had been searching the internet for some black origami paper, when we came across Folded Square 'Environmentally friendly Origami paper and modelling kits'. What more could we ask for, they are eco and very reasonably priced! A mere 2 days later our order arrived....

A welcome note

Beautifully simplistic packaging

                  

                   And inside...

..look at all those colours!

Opening the package was both exciting and enjoyable with two little extras thrown in that we hadn't been expecting. There was a little card from the FS team that had instructions on how to make an origami hat and boat, and a separately packaged set of assorted coloured Origami papers complete with folding instructions to create a Waddling Penguin (ours is bright blue and looks lovely on our desk). Then we opened the beautifully crafted box containing our origami papers to reveal a stunning array of colour.

Wait.. colours? HELP! We thought we had ordered 200 sheets of black Origami paper! Oh no.

We had already decided that we would email the team directly to say how delighted we had been with our purchase, only now we had to add on that we had ticked the wrong button and ask what our options for swapping the order were. Only a few hours after sending our email we got a reply telling us how they had already send us out a new set; we couldn't believe it! It had been a while since we had such a quick and helpful email response from a company. And what's more the new set arrived the very next day!

In their email they said "we pride ourselves on customer service" and so you should Folded Square! We highly recommend this company should you ever need origami papers or modelling kits. A little kindness goes a long way in this world and it certainly made us smile.

So a big thank you from Anna & Kate to all the team at Folded Square, we hope you are having a great day :) and...

Happy folding everyone!